Privacy Policy

Privacy Policy

1. Introduction
Welcome to Total Decor (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request an in-home consultation, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect
We collect information in the following ways:

• Personal Information:
  When you schedule an in-home consultation, sign up for promotions, or contact us, we may collect your name, phone number, email address, and home address.

• Payment Information:
  If you make a purchase, we may collect billing information necessary to process your payment (handled securely through our payment processors).

• Usage Data:
  We automatically collect information such as your IP address, browser type, device information, pages visited, and time spent on our site through cookies and analytics tools.
   

3. How We Use Your Information
We use your information to:

• Schedule and manage in-home consultations.

• Provide quotes, product recommendations, and customer support.

• Process payments and orders.

• Send updates, promotional offers, and marketing communications (you may opt out at any time).

• Improve our website, services, and customer experience.
   

4. How We Protect Your Information
We use industry-standard security measures to safeguard your personal information. However, please note that no online data transmission or storage system is 100% secure.

5. Sharing Your Information
We may share information only as necessary to provide services or comply with the law:

• With service providers (such as installation partners or payment processors).

• If required by law or to protect our legal rights.
  We do not sell or rent your personal information to third parties.
   

6. Cookies and Tracking
Our website uses cookies to enhance user experience, analyze traffic, and remember preferences. You can manage or disable cookies through your browser settings.

7. Your Privacy Rights
You may:

• Request access, correction, or deletion of your personal data.

• Opt out of marketing emails by clicking “unsubscribe” in our messages.
   

8. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from children.

9. Links to Other Websites
Our website may include links to external sites. We are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:

Total Decor - paintCLE
20065 Chagrin Blvd
Shaker Hts OH 44122
216-446-7290
totaldecor@paintcle.com